Question 1

Can we book for more than 3 people?

Accepted Answer

No, because we currently only have one vehicle. However, we plan to acquire a second one soon. Eventually, we will be able to accommodate groups of up to six people at a time.

Question 2

If my reservation falls on a rainy day, will I get a refund?

Accepted Answer

Yes. We are committed to refunding our customers if weather conditions, particularly continuous rain, prevent the outing from taking place in good conditions.Our priority is to guarantee an optimal and enjoyable experience for our customers, and we prefer to postpone or cancel a service rather than offer an outing that would not be up to standard.

Question 3

Are animals allowed on board?

Accepted Answer

Yes, only small pets are allowed on board, provided you inform us in advance. We provide a cover to protect the seats, as we are committed to welcoming our customers' pets in the best possible conditions.However, in the event of damage, the customer may be charged for it.

Question 4

Are reservations mandatory?

Accepted Answer

Yes, we only work on a reservation basis. Therefore, it is necessary to book your tour in advance, either directly on our website or by telephone.Advance bookings are highly recommended, especially during peak season and busy periods, to guarantee availability.

Question 5

Where is Oh la la Titine located?

Accepted Answer

We do not have a reception area. That is why reservations are mandatory.The meeting point is directly on the port of Cassis, and the return is also from this location.The nearest airport is Marseille-Provence Airport.By train: from Marseille, it is possible to reach Cassis in 15 minutes by TER train.By car: from Marseille, Cassis is accessible via the A50 motorway, exit no. 8.

Question 6

What payment methods do you accept?

Accepted Answer

We accept Visa, Mastercard, American Express payment cards and cash.

Question 7

What information do I need to provide to request a quote for my wedding?

Accepted Answer

In order to respond to you accurately and as quickly as possible, please provide the following information:Wedding dateNames of the bride and groomPhone / EmailDeparture location (pick-up)Location of the ceremony (town hall / church)Reception venue (if different)Preferred start timeEstimated end time

Question 8

Can I get a refund if I cancel my reservation?

Accepted Answer

Any cancellation made more than 14 days before the date of the service will result in a full refund.After this period, no refund can be made, as the reservation blocks a private time slot and a dedicated vehicle.In the event of weather conditions that do not allow the service to be provided in satisfactory and safe conditions, a postponement or a refund of the reservation may be offered at our discretion.

Question 9

What should I plan for a sightseeing tour?

Accepted Answer

To fully enjoy your experience on board the Citroën 2CV, we advise you to come simply and comfortably equipped.Since the car is a convertible, it is important to bring a hat or cap to protect yourself from the sun, as well as sunglasses and sunscreen to avoid sunburn, especially in the summer.We also recommend that you wear comfortable shoes to enjoy the circuit in the best conditions, and bring a bottle of water to stay well hydrated throughout the walk.

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